Case Study
Client - Sam The Paving Man
Sam is enormously proud of his 35 year legacy, that lies in the footprint of some of Sydney’s most iconic venues. Having worked with Australia’s top builders, developers, architects and government agencies, Sam and the team have consistently brought the beauty of natural stone to life, and turned paving into an art form. The value that the Sam the Paving Man’s team brings to projects of all sizes is an unparalleled attention to detail and the highest quality workmanship.
- Challenge
Sam the Paving Man, a business within the construction industry is in between relocating their office, of which they’d like to make a cost effective approach in upgrading their current legacy PABX system, with the ideal being a modern, scalable phone system; more importantly, cost effective.
- Inniti’s Recommendation
Inniti proposes to deploy and install the 3CX Phone System in STPM’s Head Office, alongside the implementation of a cloud service to host the 3CX phone system, new voice VLAN, configuration of IVR and call groups, the reconfiguration of session border controllers at project sites, configuration of the 3CXsystem including updated firmware for all hardware and the setup of the new extensions of employees.
The details of the extensions will be retrieved via a one-way active directory sync, with the current phone in-dials being ported to a SIP trunk provider; AD Sync has been provided and configured alongside the installation of the new 3CX phone system, of which is accompanied by the introduction of new hardware such as provision conference and desk phones – alongside the implementation of these improvements, Inniti configured the DHCP server for auto-provisioning, as well as providing post-installation support.
- Result
As a result of Inniti’s implementation of new hardware, software and configuration; STPM’s communication has streamlined with the addition of provision handsets, cloud hosted 3CX systems allowing for efficient communication amongst employees and clients of Hyecorp. Alongside the many improvements made by Inniti, the STPM’s servers are configured, maintained and optimised – all by Inniti; of which we offer real-time IT support, with our IT consultants on standby ready to assist STPM employees upon request with any IT-Related enquiry.
Testimonial
When we relocated to our new offices it was the perfect time for us to upgrade our network and servers. From the onset, the team at Inniti responded with good practical advice and designed a solution that was both effective and cost efficient. Gace and his team ensured that the process was seamless from start to finish and I can truly say that nothing was/is a problem to them. The Inniti support team are quick to respond to any day to day issues and are extremely knowledgeable, this frees up my time to deal with the other challenges that operating a business brings . Highly recommended!
Annette Harb – Director
Sam the Paving Man
