Plans

IT just got easy for your business

Managed Services Plans

Core – Includes all the basics with limited support

Essentials – Unlimited business hours support including good level of cyber security protection

AdvancedUnlimited business hours support, priority response with enterprise level cyber security protection

Inclusions

Core

$75

seat/month

Advanced

$140

seat/month

Remote Support

Comprehensive and swift IT assistance without the need for onsite visits, saving time and reducing interruptions. Core Plan has 2 hours of included Remote Support, Growth & Enhanced have unlimited Remote Support.
2 Hours Included

Onsite Support

Comprehensive onsite IT assistance without limitations, providing ultimate peace of mind for your IT needs, regardless of where the issue arises.

Support Hours

Receive reliable assistance from qualified technicians during business hours on hour Core & Essentials Plans or round-the-clock IT support on our Enhanced Plan
Weekdays 8:30am - 5pmWeekdays 8:30am - 5pm​Weekdays 7:00am - 6pm

Response Times

We strive to address any concerns or issues as quickly as possible, ensuring smooth operations for your business
Best Effort Response TimesGuaranteed Response TimesPriority Response Times

Staff Onboarding + Offboarding

Seamless transition for new and departing staff, ensuring a consistent IT environment and minimising disruption.

Microsoft 365 Management

Complete management of clients Microsoft 365 tenant.

Microsoft 365 Administration

Expert management of your Microsoft 365 suite, ensuring optimal setup, security, and performance

Cyber Security Awareness Training

Empower your staff with the knowledge to stay safe online, reducing the risk of security breaches

N-Central Remote Management

Best in class remote manaagement and monitoring

Critical Software & Security Updates

Stay updated with the latest patches, ensuring the safety and smooth running of your IT systems

Server Performance Monitoring

Constant surveillance of server health and performance to ensure peak server performance, preventing unexpected downtimes and promoting business continuity

24/7 System Monitoring + Alerts

Continuous oversight of your IT systems, ensuring swift detection and response to potential issues

Daily Backup Monitoring

Continuous surveillance of daily backup processes to ensure your data is consistently and safely backed up, offering peace of mind and reducing data loss risks

Standard Operating Environment

A unified computing environment across your organisation that enables consistency across your IT environment, simplifying management, and boosting overall efficiency

Asset Management

Comprehensive Asset Management and reporting including lifecycle management

SentinelOne Antivirus with EDR

Safeguard your devices against threats, ensuring the security and integrity of your business data

DNS Filter Internet Protection

Safeguard your network from harmful or inappropriate websites, ensuring a secure and productive online environment for your staff

Quarterly Business Reviews

Our Virtual Chief Information Officer (vCIO) service offers expert strategic IT leadership and guidance tailored to your business needs, ensuring your technology investments align with your goals and drive growth—all without the cost of a full-time executive.

Zero Trust Network Access

Twingate ZTNA. Replacing legacy VPN solutions with next generation secure remote access.

Office 365 Backup

Bi-daily backup of Office 365 mailboxes and Sharepoint

MDR Service

Managed Detection and Response (MDR) service provides continuous monitoring, threat detection, and rapid incident response to protect your business from cyber threats, ensuring robust security without the need for an in-house team.

Essential 8 Assess & Report

A thorough assessment based on the Australian Government’s Essential Eight cybersecurity strategies, ensuring your business aligns with best practices for IT security

Monthly Vulnerability Scanning

Regular penetration testing to identify and address potential security vulnerabilities, ensuring the ongoing protection of your business data and systems

Threatlocker Application Control

Fine-grained control over which applications can run, enhancing security by preventing unauthorised or potentially harmful software
Get startedGet startedGet started

Inclusions

  • Remote Support
  • Onsite Support
  • Unlimited Support
  • Support Hours
  • Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Critical Software & Security Updates
  • Server Performance Monitoring
  • 24/7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Standard Operating Environment
  • Advanced Antivirus with EDR
  • Asset Management
  • Keeper Password Manager
  • DNS Filter Internet Protection
  • Essential 8 Assess & Report
  • Monthly Vulnerability Scanning
  • Threatlocker Application Control

Core

$ 70 Seat/month
  • 3 Hours Included
  •  
  •  
  • Weekdays 8:30am - 5pm
  • Best Effort Response Times
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

Essentials

$ 90 Seat/month
  •  
  •  
  •  
  • Weekdays 8:30am - 5pm​
  • Guaranteed Response Times
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Popular

Advanced

$ 140 Seat/month
  •  
  •  
  •  
  • 24 Hours Support
  • Priority Response Times
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

Managed IT Services Pricing Calculator

Managed Services Plan

Choose a Plan
Number of Seats (Users) 5

Branch Offices

Number of Branches 1

Scheduled Onsite Maintenance (Optional)

Choose an option

Server Management

Application Servers 0
Exchange Servers 0
DC/File/Print/Host 0
High Availability (Per cluster member) 0
ITEMQTYAMOUNT
Managed Services Plan
Core | $75 per Seat5$350
Number of Seats (Users)5
Branch Offices
Server Management
Sub Total$400
GST (10.00%)$40
Total:-$440

Helpdesk & End User Support

Our dedicated team of passionate IT professionals are there to offer reliable IT support and ensure your business is running at maximum efficiency...

VOIP Phone Systems

VOIP stands for Voice over Internet Protocol and is used to describe any phone call made using internet connection, rather than the traditional phone services...

Managed IT Solutions

If you’d like to optimise the operational efficiency of your business and reduce costs you need Managed IT Services by InnITi. Let your team focus...

Backup & Disaster Recovery

At some point, every business will experience data loss and hardware failure, whether it’s caused by natural or man-made disasters, virus, hacking or simply...

Cyber Security

Cybersecurity is the practice of protecting systems, networks and programs from digital attacks. These cyber attacks are responsible for major loss of productivity...

Need Managed IT Services?

Let’s talk and find the perfect solution for your business

Need Cloud Services?

Public & Private Cloud Solutions

Managed Services Pricing Plan Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Customer Satisfaction Rating

Get an IT Solutions Quote

Please fill out the form below to receive a free quote. One of our experts will contact you as soon as possible.

WHEN RESPONSE TIME MATTERS
Percentage of cases responded to within 1 hour 95%
Fix It Quick
Percentage of cases resolved within 1 hour 70%

Customer Satisfaction Rating

IT Support Pricing

Our track record shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right Monthly support plans Sydney businesses need to flourish. 

Vendors